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ABOUT US

Our Why

Hunter Valley Supports is a Singleton-based leader in disability and aged care support, proudly serving Singleton and the wider Hunter Valley.

 

We are committed to person-centered care that empowers independence, fosters inclusion, and builds confidence for individuals and families across our community.

As one of the largest local support providers, we match participants with the right Support Workers so people feel happy, safe, supported, and confident in their daily lives. Our team has experience across a wide range of needs — from physical support to complex mental health — and we are equipped to provide respectful, compassionate care for people from every walk of life.

In 2025, we were honoured to be named Business of the Year at the Singleton Business Awards — a recognition that reflects the dedication of our team, the trust of our clients, and the strength of our community.

We provide Supported Independent Living (SIL) accommodation in Singleton and Muswellbrook, offering safe, supportive, and inclusive homes where individuals can build skills, confidence, and independence within their local community as well as operate a reliable and accessible transport fleet, ensuring comfortable travel for clients across the region.

Founded in 2020 (formerly Mosaic Therapy & Supports), Hunter Valley Supports continues to grow with a clear purpose: to provide exceptional, tailored support that helps people live with independence, dignity, and inclusion.

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Our Mission

At Hunter Valley Supports, we lead the way in

person-centered care, delivering compassionate, high-quality support that empowers independence, fosters inclusion, and guides families with trusted expertise across Singleton and the Hunter Valley.

Our Vision

To be the trusted leader in person-centered care across Singleton and the Hunter Valley, where families turn first for expert guidance, inclusive support, and pathways to independence.

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AWARDS

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SINGLETON BUSINESS AWARDS WINNER 2025

We are thrilled and deeply honored to announce that Hunter Valley Supports has been awarded Business of the Year and Excellence in Professional Services at the 2025 Singleton Business Awards!​​

This incredible recognition came as a complete surprise. To go from winning Excellence in Professional Services to being named Business of the Year in the same night feels absolutely surreal.

 

This achievement is a testament to:​

  • The dedication and passion of our amazing team.

  • The trust and support of our valued clients.

  • The strength of our wonderful community​.

 

Every challenge we’ve faced, every late night, and every moment of doubt has led to this proud milestone. We are truly humbled and grateful.​ A huge thank you to Business Singleton, the judging panel, and everyone who has been part of our journey.

This award isn’t just ours — it belongs to everyone who has supported us, believed in us, and helped us grow.​ We promise to keep working hard to deserve this recognition and to make a positive impact in our community every single day.

OUR FLEET

23 Vehicles and counting

We operate 23 vehicles across our service areas, maintained to the highest standards of safety, cleanliness, and comfort. Our fleet includes:

  • SUVs — ideal for individual appointments and community access

  • Wheelchair-Accessible Vehicles (WAVs) — fitted with ramps and secure restraints for safe travel

  • Hatchbacks — flexible and comfortable for everyday transport needs

  • Vans/Bus — perfect for group outings, programs, and excursions

 

Every vehicle is regularly serviced and professionally cleaned to ensure comfort and safety for all clients and staff at all times.

Our transport services are available to:

  • NDIS participants accessing Support Services, Group Programs, or SIL

  • Aged care clients attending appointments or community activities

  • Participants travelling to and from our Programs and Employment Supports

  • Individuals requiring accessible transport to medical, allied health, or social appointments

Who We Transport

Why Choose Our Transport

  • Drivers are trained, experienced, and hold all required clearances

  • Wheelchair-accessible vehicles available at no extra complexity

  • Flexible scheduling to suit your support plan

  • Covering Singleton, Muswellbrook, Upper Hunter, Cessnock, and surrounding areas

Book Transport

​Transport can be arranged as part of your support plan or as a standalone service.

Contact our team to discuss your transport needs.

Sarah, Client

The team at HV Supports has made such a positive difference in my daily life. The staff are kind, reliable and always treat me with respect. I feel more confident and independent since receiving support, and I truly appreciate the care and encouragement I’m given.

Contact Us

Phone:

(02) 6543 0290

Email:

Visit Us

69 John Street

Singleton, NSW 2330

Business Hours

Mon - Fri:    9am - 5pm

​​Saturday:   Closed

​Sunday:      Closed

After Hours

Phone:

0448 350 852

Mon - Fri: 6 pm - 6 am

​​Sat - Sun: 10 am - 6 pm

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ABN: 65652054923

 NDIS Registered Number: 4050109147

© 2025 Hunter Valley Supports

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