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Our Services

Support Services ​
in the Home & Community
Support Coordination
Our Homes
(SIL & ILO)
Groups & Events

Support Services in the Home and Community

At Hunter Valley Supports, we understand that the right team makes all the difference. With a diverse and passionate staff of more than 100 Support Workers across Singleton, Muswellbrook, and surrounding areas, we are committed to matching you with the people who best fit your needs, goals, and personality.

 

Our Approach:

  • Personalised Matching
    We take the time to understand your preferences, interests, and support requirements to ensure you feel comfortable and confident with your team.

  • Diverse Expertise
    Our Support Workers bring a wide range of skills and experiences, from daily living assistance to community participation and capacity building.

  • Focus on Safety and Wellbeing
    Your happiness, safety, and sense of belonging are our top priorities. We strive to create an environment where you feel supported and empowered.

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Support Coordination

We know that navigating the NDIS can feel overwhelming, but you don’t have to do it alone. Our dedicated team of six skilled and experienced Support Coordinators is here to guide you every step of the way.

 

What We Offer:

  • Face-to-Face Support Coordination
    We work with you to understand your plan, connect you with the right services, and help you achieve your goals.

  • Specialist Support Coordination
    For participants with more complex needs, we provide tailored strategies and solutions to ensure your supports are effective and sustainable.

  • Psychosocial Recovery Coaching
    Our recovery coaches offer practical support and guidance to help you build resilience and live a life that feels meaningful.

Our Homes

We offer Supported Independent Living (SIL), Independent Living Options (ILO) and Short-Term Respite across the Hunter and Upper Hunter regions, all delivered by a team that genuinely cares about your goals, your comfort and your future.

 

Our Approach:

  • Supported Independent Living (SIL) 
    24/7 supported accommodation in a warm, home-like environment. Our SIL homes are staffed by qualified Support Workers who assist with daily routines, personal care and life skills, while building your confidence and independence.

  • Independent Living Options (ILO)
    Flexible, individualised living arrangements designed around how and where you want to live — whether alone, with friends, with a host, or with drop-in support. ILO puts your independence first.

  • Short Term Respite
    A safe, comfortable and supported environment for planned short stays. Participants enjoy a positive experience away from home while carers get the valuable break they need.

Need respite accommodation?

Whether you need a planned short stay or something at short notice, we're here to help.
Our respite homes are warm, comfortable and staffed by qualified Support Workers who will make sure your loved one feels right at home.

Get in touch and we'll talk you through your options.

Groups & Events 

We believe that learning and connecting with others can make everyday life more enjoyable and rewarding. Our Group Supports give NDIS participants the opportunity to build skills, make friends, and share experiences in a safe and inclusive environment.

 

What We Offer

  • Skill-Building Groups
    Join sessions focused on cooking, art, technology, and other practical skills to boost independence.

  • Social Groups
    Participate in fun activities and outings designed to help you connect with others and build lasting friendships.

  • Interest-Based Activities
    Explore hobbies and passions in a supportive group setting where everyone feels welcome.

Other services we offer

Employment Supports 

Aged Care

Our 23 Vehicle Fleet

Contact Us

Phone:

(02) 6543 0290

Email:

Visit Us

69 John Street

Singleton, NSW 2330

Business Hours

Mon - Fri:    9 am - 5 pm

​​Saturday:   Closed

​Sunday:      Closed

After Hours

Phone:

0448 350 852

Mon - Fri: 6 pm - 6 am

​​Sat - Sun: 10 am - 6 pm

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ABN: 65652054923

 NDIS Registered Number: 4050109147

© 2025 Hunter Valley Supports

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