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SupportServices
Team

Support Services Manager

Elise Crawford

WITH HVS SINCE:

2023

REGION:

Singleton & Hunter Valley

Elise manages our Support Services team - the largest team at HVS, delivering over 3,000 hours of support every week across Singleton, Muswellbrook, Cessnock and the wider Hunter Valley. She joined HVS in 2023 and was quickly promoted from Support Services Team Leader into her current role, bringing exceptional leadership and a genuine commitment to participant care.

"Every participant deserves the right Support Worker — someone who fits their life, not just their schedule."​

Elise meets every new participant personally, taking the time to understand their needs, preferences and goals, whether they need a large team across seven days or just a few hours of support each week. Under her leadership, the Support Services team continues to grow, ensuring every participant has choice and control over who delivers their supports.

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LOCAL CARE. TRUSTED LEADERSHIP.

AWARD WINNING, HIGH QUALITY CARE.

Meet our Support Services Team

At Hunter Valley Supports, our Support Services Team is driven by a commitment to delivering personalised, high-quality support to every client. Bringing together expertise in client matching, scheduling, and coordination, the team ensures seamless service delivery across our disability and aged care programs. With a focus on reliability, responsiveness, and collaboration, they uphold the highest standards of professionalism, compassion, and integrity in every interaction. Each member of the team plays a crucial role in supporting our staff, empowering clients, and creating positive experiences that help individuals live with independence, confidence, and purpose.

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Nicole McComb

Support Services Team Leader

ENTHUSIASTIC.

RESILIENT.

GROWTH MINDED

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Donna Clout

Support Services Coordinator

DETAIL ORIENTATED.

SELF SUFFICENT.

CLIENT FOCUSSED.

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Nikala McEwen

Support Services Team Leader

KNOWLEDGEABLE.

RELIABLE.

ORGANISED.

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Maria Plumridge

Support Services Administrator

DEDICATED.

WELCOMING.

GENUINE.

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Donna Johnson

SIL House Leader

FRIENDLY.

PROFESSIONAL.

HELPFUL.

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Upcoming Team Member

Stay tuned.

BUILT IN SINGLETON, FOR THE PEOPLE OF SINGLETON AND THE HUNTER VALLEY

WANT TO LEARN MORE? GIVE ONE OF OUR AMAZING TEAM A CALL - 02 6543 0290

Meet our Support Rostering Team

At Hunter Valley Supports, our Support Services Rostering Team ensures every shift and schedule runs smoothly with care and collaboration. Combining expertise in rostering and coordination, they support seamless service delivery across our disability and aged care programs.

 

Focused on reliability, responsiveness, and teamwork, they uphold high standards of professionalism and compassion. Each member plays a key role in supporting staff, keeping operations organised, and helping clients receive timely, personalised support that enables them to live with confidence, independence, and dignity.

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Myles

Senior Rostering

Co-ordinator

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Renee

Rostering Co-ordinator

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Rhiannan

Rostering Co-ordinator

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Brooke Hafner

Rostering Co-ordinator

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Rebecca R

Rostering Co-ordinator

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Nicole

Rostering Co-ordinator

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Upcoming Team Member

Stay tuned.

Curious to know what it's like to be part of our team team?

Contact Us

Phone:

(02) 6543 0290

Email:

Visit Us

69 John Street

Singleton, NSW 2330

Business Hours

Mon - Fri:    9 am - 5 pm

​​Saturday:   Closed

​Sunday:      Closed

After Hours

Phone:

0448 350 852

Mon - Fri: 6 pm - 6 am

​​Sat - Sun: 10 am - 6 pm

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ABN: 65652054923

 NDIS Registered Number: 4050109147

© 2025 Hunter Valley Supports

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